Help & Advice

A list of contact and advice centres that support you in a wide variety of situations.

Home Help & advice

Phone numbers

Emergency medical services:

116117 (all free)

Emergency call (emergency services / fire brigade):

112 (all free)

Telephone counseling Frankfurt:

0800 1110222 (all free)

Help phone »Violence against women«:

08000 116016 (all free)

Child protection hotline of the State of Hesse:

0800 2010111 (all free)

Federal ministry of health information phone on the corona virus:

030 346465100

Information phone of the State of Hesse:

0800 5554666 (all free)

Information phone depression:

0800 3344533 (all free)

Addiction and drug hotline:

01805 313031 (Fixed network: 14ct/min, mobile: max. 43ct/min)

Children and Youth phone:

116111 (all free)

Telephone helpline:

0800 1110111 / 0800 1110222 / 116123 (all free)


Online counselling for children and young people of the Haus der Volksarbeit e.V.:

Online counselling for parents of the Haus der Volksarbeite.V.:

Further information on the online counselling service of Haus der Volksarbeit e.V.